We're here when something doesn't work
Start with the docs for how things are supposed to work, then reach out directly when you need a person.
Knowledge Directory
Decision guides and operating notes for choosing, connecting, and supporting the suite.
Browse the guidesDocumentation
Guides for installing products, managing workspaces, and using the REST API.
Browse the docsCommunity discussion
Ask questions and swap notes with other people running WPistic on client and personal sites.
Join the discussionSupport FAQ
How do I get my license key?
License keys are issued automatically when you subscribe to a plan and are visible in your dashboard under each installed product. You can also fetch them via the REST API with an API key.
What's your average response time?
We reply to email support within 1 business day, and usually much sooner for account or billing issues.
Do you offer phone support?
Not currently — email is the fastest way to reach us, and Agency and Enterprise plans get a named point of contact for anything urgent.
Where do I report a bug?
Email support with steps to reproduce and which product and site it happened on. For anything security-related, please email us directly rather than posting in the community discussion.
Can I get help installing a product on a client's site?
Yes — Agency and Enterprise plans include setup guidance, and our documentation walks through installing each product on any WordPress site you manage.
Still stuck?
Reach out and tell us what's going on — we'll point you in the right direction.